RMC Privacy Policy
Effective Date: January 1, 2024
RMC ("we," "us," "our") values the privacy of our users ("you," "your") and is committed to protecting your personal information in compliance with New Hampshire's privacy laws and regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including specific details on phone and consent data for SMS messaging. By accessing or using our services, you consent to the practices described in this policy.
Information We CollectÂ
Phone and Consent Data for SMS Messaging
- Phone Number: When you sign up for our services or opt into SMS communications, we collect your phone number to facilitate service scheduling, including both recurring and non-recurring services.
- Consent Records: We document your consent to receive SMS messages, noting the date and time of consent and any preferences or opt-out decisions you make.
Use of Your Information
Your phone and consent data are used to:
- Communicate with you via SMS about service scheduling, confirmations, modifications, cancellations, updates, and reminders.
- Enhance our service offerings and customer support.
Sharing Your Information
In line with NH state laws, we handle your personal information as follows:
- Service Providers: We may share your information with third-party vendors who assist us in delivering our services, such as SMS messaging platforms, under strict confidentiality agreements.
- Legal Obligations and Safety: If legally required or if necessary to protect our rights, property, or the safety of our users or the public, we may disclose your information.
- With Consent: Apart from the above, we will share your information with other parties only with your explicit consent.
Your Privacy Rights
You have the right to opt-out of SMS communications from us at any time and can request access to, correction of, or deletion of your personal information we store. New Hampshire residents may have additional rights under state law.
Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases.
Changes to This Privacy Policy
We may update our Privacy Policy to reflect changes to our information practices. Any changes will be posted on this page, and we encourage you to review our policy periodically.
Contact Us
For questions about this Privacy Policy or your personal information, please contact us. Thank you for trusting RMC for your property management needs.